Retention

The reasons for high employee turnover are generally multifaceted and no single “quick fix” will solve the problem. Identifying the reasons for employee turnover in your organization is a critical first step to designing your strategy to combat it.

Although human resources may have the ultimate responsibility for designing and implementing the strategies for reducing turnover, involving other key areas of your agency is critical. We recommend assembling a Retention Strategy Team, including employees and frontline supervisors of the target classification may who can provide valuable insights. The team will:

• Identify the Reasons for High Turnover
• Develop and Implement a Retention Strategy

Tool Kit - Competency-Based Retention Strategies (Microsoft Word form)

Provides an overview and guidelines to developing Retention Strategies

Tool Kit - A Guide to Understanding and Reducing Turnover (PDF)

This comprehensive report outlines why turnover occurs and provides tools to help solve the problem of unwanted staff turnover.

• Overview - Targeted Solutions to Staff Turnover (PDF) - a matrix identifying the appropriate solutions for each cause of turnover along with definitions 
• Guidelines - Targeted Solutions to Staff Turnover (PDF) - in-depth discussion of the common causes of turnover and appropriate solutions

Phases and Steps to Addressing Turnover:

Realistic Job Previews

A Realistic Job Preview (RJP) is a recruiting tool designed to reduce early turnover. (We define early turnover as job departures within the first year after hire.) A RJP communicates to applicants the desirable and undesirable aspects of a job before they accept a job offer.