Skip navigation

 

Download the full Gap-Closing Tool Kit (PDF 1.24MB)

 

 

The Competency Model

Tool Kit: Identifying a Competency Model for the Jobs in your Organization (Microsoft Word form)

 

Competencies are the knowledge, skills, behaviors, personal attributes and other characteristics that are associated with or predictive of superior job performance. Examples of competencies include Decision Making, Influence, Stress Tolerance and Teamwork.

 

 

RECRUITMENT

 

Tool Kit: Competency-Based Recruitment Strategies (Microsoft Word form)

 

The first step in the process of matching job descriptions and applicant specifications with people. The process of surveying all sources of personnel, inside and outside the organization, to locate and attract the best possible candidates for new or vacated positions.

 

 

EMPLOYEE SELECTION

 

Tool Kit: Competency-Based Employee Selection (Microsoft Word form)


The process of matching people and jobs. The decision-making process in hiring – it typically involves multiple interviews and interviewer ratings, and it may make use of performance tests and assessment centers.

 

 

RETENTION

 

Tool Kit: Competency-Based Retention Strategies (PDF)

 

The process of keeping employees within the organization by taking steps to help prevent unwanted turnover.

 

 

PERFORMANCE MANAGEMENT

 

Tool Kit: Competency-Based Performance Management (Microsoft Word form)

 

Daily, year-round, continuing appraisal, coaching and feedback that involves helping employees understand the nature and quality of their performance, identify what they need to do to improve, and motivate them to do it. Performance management employs strategies designed to foster employee personal responsibility, self-discipline and individual decision making, rather than traditional punishment, to maintain employee self-esteem and encourage loyalty and commitment.

 

 

PROFESSIONAL DEVELOPMENT

 

Tool Kit: Competency-Based Professional Development (PDF)

 

A continuing and deliberate organization-sponsored process aimed at assisting, encouraging and enabling professionals as individuals to improve their performance and potential – developing their knowledge, skills, abilities and values.

 

 

SUCCESSION PLANNING

 

Tool Kit: Competency-Based Succession Planning (Microsoft Word form)

 

The process of identifying long-range needs and cultivating a supply of internal talent to meet those future needs. Succession planning is used to anticipate the future needs of the organization and assist in finding, assessing and developing the human capital necessary to the strategy of the organization.

Back